Accessibility for Online and Telephone Counselling
In my practice, ensuring accessibility for ALL individuals, couples and relationships in online and telephone counselling is essential.
Especially those who have physical disabilities and or cognitive difference and who may face unique challenges to therapy.
Here are a few examples
Flexible Appointments or Sessions set for the same time day or time each week.
Flexible Communication: Offering various channels like video sessions or voice calls.
Clear Language: Using straightforward terms to aid understanding.
Visual Supports: Providing visual aids or summaries to help with information retention.
Comfortable Environment: Encouraging you to use a quiet space for online sessions to minimise distractions.
Comfort and Movement: Draw, doodle, fidget, move around, turn off your screen. What ever helps you to relax, regulate, focus, think or concentrate.
Time Management: Allowing shorter and longer sessions or breaks for better focus.
Feedback: Regularly asking for client feedback to tailor approaches.